Gray Matter Matters

This presentation was part of the 6th Annual Mobile Mental Health Crisis Response Summit.

As human beings we don’t pay much attention to the thing that sits inside our head. As crisis workers, we fail to understand how brain-to-brain communication during interventions is as close to a superpower as we can get. Most people state they are good listeners or good at building rapport but does that allow you to truly connect. Think… what could you use as a new or newly polished intervention skill to make you even more confident in your work? Come grab a new tool or two for your toolbox!

Learning Objectives:
1. Explain what the 7/38/55 rule is and why it is vital to crisis interactions
2. Explain how the brain causes body changes during fight or flight.
3. Describe one brain technique for self-care to help reduce burnout

Content Level:
Advanced level: For experienced crisis responders diving deep into a topic.
Innovation: Designed to highlight new learnings, strategies or lines of thinking.
Keynote: Of interest to all attendees. Content is especially motivational or thought-provoking.

Presenter: Michelle Muething, LPC, LHMC, Consultant, Trainer and Crisis Clinician – Frontline Crisis Academy

Bio: Michelle is a 25-year veteran of crisis response work and has a passion for helping people in their darkest moments. Melding her passion for crisis work and her love for teaching, with her deep knowledge of the brain and experience with individuals in heightened states of emotional dysregulation, she lives every day trying to impart information, reduce stigma, and bring forward the voices of those who often find it hard to speak.