Welcome to the Minnesota Mental Health Crisis Toolkit, created for providers, staff and management of crisis organizations. The toolkit is broken into eight sections and covers topics such as an overview of mental health crisis, human resources, financial / reimbursement, operations for patient care, regulations, patient rights, employee safety, and chronic disease for adults and children. We have provided modules to the main topics for you to receive Continuing Education Certificates from the Minnesota Board of Social Work. Fact sheets, resources and links as well as tools are also provided. The toolkit can be used in its entirety or as needed by section. Download this toolkit table to better understand what the toolkit provides.
Crisis management toolkit table
Curriculum
- 9 Sections
- 100 Lessons
- 10 Weeks
- OverviewOverview - Mental Health Crisis - topics covered include: What is a mental health crisis, rural mental health15
- 1.1Mental Health Crisis Module
- 1.2Mental Health Crisis Module Evaluation4 Questions
- 1.3Fact Sheet: NAMI Mental Health Care Matters
- 1.4Fact Sheet: State of Rural Minnesota 2020
- 1.5Fact Sheet: CrisisNow Framework
- 1.6Fact Sheet: CrisisNow How does that flow
- 1.7Resources: SAMHSA National Guidelines for behavioral health crisis care Executive Summary
- 1.8Resources: Crisis Care
- 1.9Tool: Child Sample Crisis Intervention Plan
- 1.10Tool: Youth Crisis Management Plan
- 1.11Tool: Crisis Plan for Adults
- 1.12Tool: Integrated Relapse Plan
- 1.13Tool: My Crisis Plan Worksheet
- 1.14Tool: Suicide Screening Tool – ASQ
- 1.15Tool: Suicide Screening Tool – PSS
- Human ResourceHuman Resource - topics covered include: Working with a team and community, Types of mental health workers13
- 2.1Human Resources Module
- 2.2Human Resources Module Evaluation4 Questions
- 2.3Team-based care Module
- 2.4Team-based Care Module Evaluation6 Questions
- 2.5Community Team Integration Module
- 2.6Community Team Integration Module Evaluation4 Questions
- 2.7Fact Sheet: Types of Mental Health Workers
- 2.8Fact Sheet: Hiring Practices
- 2.9Resources: Human Resources
- 2.10Tool: Crisis Intervention Therapist Job Description
- 2.11Tool: Mental Health Worker Overall Responsibility
- 2.12Tool: Mental Health Worker Job Description
- 2.13Tool: Mental Health Crisis Clinician Job Description
- Financial – reimbursementFinancial - reimbursement - topics covered include: Financial Crisis Services4
- OperationsOperations for patient care - topics covered include: care coordination, quality improvement, access, telemedicine, marketing14
- 4.1Telemedicine Module
- 4.2Telemedicine Module Evaluation4 Questions
- 4.3Quality Improvement Module
- 4.4Quality Improvement Module Evaluation4 Questions
- 4.5Care Coordination Module
- 4.6Care Coordination Module Evaluation4 Questions
- 4.7Access Module
- 4.8Access Module Evaluation10 Minutes4 Questions
- 4.9Fact Sheet: Rural vs Urban
- 4.10Fact Sheet: Tips on Marketing your Organization
- 4.11Fact Sheet: Telehealth Protocols
- 4.12Fact Sheet: Navigating a Mental Health Crisis
- 4.13Fact Sheet: Care Transition Guide
- 4.14Fact Sheet: Best Practices in Care Transitions For Individuals with Suicide Risk
- Regulations – guidelinesRegulations - guidelines - topics covered include: crisis services, mental health, regulatory boards3
- Patient rightsPatient rights - topics covered include: Patient centered, Cultural awareness, Patient rights, Termination of patient relationship, Restraints / coercion, Patient records, Involuntary mental health treatment17
- 6.1Patient Centered Care Module
- 6.2Patient Centered Care Module Evaluation4 Questions
- 6.3Cultural Awareness Module
- 6.4Cultural Awareness Module Evaluation3 Questions
- 6.5Fact Sheet: Mental Health Patient Rights
- 6.6Fact Sheet: Tips for Terminating Patient Relationship
- 6.7Fact Sheet: Keeping patient records – MN statute
- 6.8Fact Sheet: Issue brief – promoting alternatives to seclusion and restraints
- 6.9Resource: Terminating Patient Relationship
- 6.10Resources: Seclusion and Restraints
- 6.11Resources: Mental Health Patient Rights
- 6.12Resources: Involuntary Mental Health Treatment
- 6.13Resources: Cultural Competence
- 6.14Tools: Sample of Termination Letter
- 6.15Tools: Release of Information (ROI) Interactive
- 6.16Tools: Sample HIPAA Authorization for Disclosure
- 6.17Tools: Mental Health Care Patient Rights
- Employee SafetyEmployee safety - topics covered include: Safety for crisis workers, Mental health in the workplace, Infection control practices, Code of ethics, and Transference9
- Chronic Disease - AdultsChronic Disease in Adults - Topics include: Mental disease, Chronic Disease, Aging, Trauma37
- 8.1Chronic Disease Care Module
- 8.2Chronic Disease Care Module Evaluation4 Questions
- 8.3Dementia/Alzheimer’s Module
- 8.4Dementia/Alzheimer’s Module Evaluation4 Questions
- 8.5Aging in Place – Risk factors for elderly Module
- 8.6Aging in Place – Risk factors for elderly Module Evaluation4 Questions
- 8.7Mental Disease in the Elderly Module
- 8.8Mental Disease in the Elderly4 Questions
- 8.9Trauma and ACEs Module
- 8.10Trauma and ACEs Module Evaluation4 Questions
- 8.11Primary Care Treatment of Adult Anxiety Module
- 8.12Primary Care Treatment of Adult Anxiety Module Evaluation7 Questions
- 8.13Primary Care Treatment of Adult Depression Module
- 8.14Primary Care Treatment of Adult Depression Module Evaluation7 Questions
- 8.15Primary Care Treatment of Adult Mental Health Disorders Module
- 8.16Primary Care Treatment of Adult Mental Health Disorders Module Evaluation8 Questions
- 8.17Fact Sheet: Brain Health and Medicine
- 8.18Fact Sheet: Talking About Brain Health
- 8.19Fact Sheet: Brief Guide to Psychiatric Advance Directives
- 8.20Fact Sheet: Minnesota Mental Health
- 8.21Fact Sheet: Understanding Suicide CDC
- 8.22Fact Sheet: Preventing Suicide CDC
- 8.23Fact Sheet: Suicide Prevention Facts and Resources
- 8.24Resources: Alzheimer’s
- 8.25Resources: Mental Health Disease, Diagnosis, Medications, Prevention, Intervention, Psychiatric Advance Directives
- 8.26Resources: Memory Testing
- 8.27Tool: Advance Care Planning
- 8.28Tool: ASQ Suicide Risk Screening
- 8.29Tool: Memory Impairment Screen (MIS)
- 8.30Tool: GP Cog Screening
- 8.31Tool: Universal MINI-COG
- 8.32Tool: Mini-cog
- 8.33Tool: Mini Mental State Exam
- 8.34Tool: Mini Mental Status Exam
- 8.35Tool: GAD-7 Anxiety Scale
- 8.36Tool: PHQ-2 Depression
- 8.37Tool: PHQ-9 Depression
- Chronic Disease - KidsChronic Disease in Kids - Topics include: Common childhood mental illnessess and Mental Health in Kids13
- 9.1ADHD Module
- 9.2ADHD Module Evaluation3 Questions
- 9.3Autism Module
- 9.4Autism Module Evaluation3 Questions
- 9.5Primary Care Treatment of Pediatric Depression Module
- 9.6Primary Care Treatment of Pediatric Depression Module Evaluation7 Questions
- 9.7Primary Care Treatment of Pediatric Anxiety Module
- 9.8Primary Care Treatment of Pediatric Anxiety Module Evaluation7 Questions
- 9.9Primary Care Treatment of Pediatric Mental Health Disorders Module
- 9.10Primary Care Treatment of Pediatric Mental Health Disorders Module Evaluation8 Questions
- 9.11Fact Sheet: Talking to Your Child about Drugs and Alcohol SAMHSA
- 9.12Fact Sheet: Suicide in Kids CDC
- 9.13Resources: Mental Health Challenges for Kids